About Bookings
Booking:
Booking is done through Columbia Air Services (207-667-5534)
during normal business hours and/or directly with us at
(207-667-8003) after hours.
Billing information: We can accept credit cards through Columbia Air Services at the Bar Harbor Airport or through PayPal. We accept checks with certain limitations. We require deposits, normally 50%, for all reservations and, generally speaking, deposits are not refundable with less than 48 hours notice.
You are responsible for all landing and parking fees, if any, and overnight lodging for crew.
Wait time is free for the first two hours and billable at $50.00 per hour thereafter up to a maximum of $200 per day.
Our billable flight time is usually $500 per hour and we figure 195 statute miles per hour. All trips are computed at round trip or return flight to KBHB.
There may be slightly higher fees during winter months for winter operational requirements.
Nav Canada fees are chargeable and will be in the quote.
Finally, there is a 3.75% tax for the Hancock County Airport. There are no other Federal or State taxes. You are not responsible for holding, departure, or taxi delays.
Once a trip is quoted it will remain at that price unless you make changes or unless there are increased landing fees, etc. There is no penalty for changes except for cancellation less than 48 hours prior to takeoff.
About Refunds: We are certificated and inspected in the USA and Canada. We are mandated by FAA and Transport Canada regulations to fly safely and we take that seriously. We do not operate and will cancel when the weather is below our standards, when required equipment is inoperative, or during closures of needed airspace and airports.
We will make every effort to assist with alternate travel plans; however, we are not responsible for missed connections, meetings, lodging or other modes of transportation.
Our sole obligation is to refund fares for flights we are unable to complete. We may provide ground transportation, at our option, for some or all of a chartered flight.